FAQ

Simply through our online shop. Select your favorite product, add it to the cart, and proceed to checkout.

You can conveniently pay by credit card, PayPal, Klarna, or Sofortüberweisung.

As long as we haven't packed it yet – yes. It's best to write to us directly at hello@mooloolabas.com.

Usually 1–3 business days within Germany. Abroad takes a little longer.

Shipping is free from €60 – below that, we charge a small flat rate (e.g., €3.90).

Sure! You have 30 days to change your mind. The return is free for you.

Normal. If you are between two sizes, it's better to choose the larger one.

Yes! The Noodlemesh sole is soft, ergonomic, and has a slight massage effect.

Of course. They dry quickly and are non-slip – ideal for the beach, pool, or shower.

Simply rinse with water. If necessary, use mild soap – but please no washing machine.

Yes. Thanks to TPU-coated nylon, rolltop closure, and HF-welded seams, everything stays dry inside.

Clear – up to 15.6 inches. There is a padded compartment for it.

About 22 liters – perfect for everyday use, university, work, or weekend trips.

Very light – under 1 kg, without losing stability.

Our products are manufactured in small batches under fair conditions in Asia and Europe.

Yes. We rely on durable materials like TPU nylon, avoid plasticizers and mass production.

No – please clean by hand. Usually, water and a cloth are completely sufficient.

The flip-flops rather not – they start from size 36. Backpacks are designed for teenagers & adults.

Yes! Especially the backpacks – they are cold-resistant and waterproof.